CV

Career path

Work experience

1. 10/2019 – present

   Rackspace Technology

   Senior UX Designer

   Formerly Bright Skies GmbH, acquired in 2021. Official title: Professional Services Delivery Engineer IV – UX Designer; promoted 01/2024.

   11/2024 – 11/2026 · Parental leave

   • Established a UX process for clients (templates, expert reviews as an entry-level offering), led product development for internal and external clients and onboarded new colleagues.
   • Interim lead of Digital Innovation, restructured the unit (12/2019 – 01/2020).
   • User research and testing in more than 10 client projects: interviews, workshops, user requirements and usability tests.
   • Concept design and prototyping of specialist and enterprise applications in Figma and Axure RP, both greenfield developments and replacements of legacy systems.
   • Close collaboration with product owners and developers: developer handoff, design critiques and design QA of implemented features.
   • Drove the user-centered adoption of new tools at more than 5 clients (including Microsoft 365): training materials in text, video and interactive formats, live training sessions for several hundred participants.

   Selected projects

   Goethe-Institut USA: research on a chatbot prevented a misinvestment. Recycling company: built a new mobile time-tracking app, SUS score 76. Automotive group: enterprise UX replacing SAP, design system extended. Eagle Eye Solutions: WCAG design system, mentored a junior designer.

   Projects in the portfolio

2. 10/2017 – 09/2019

   eresult GmbH

   Senior User Experience Consultant

   Promoted 07/2018.

   • Led independent UX studies in more than 20 client projects across 10 industries, including for BMW, Daimler, bonprix, Rossmann and HanseMerkur: usability tests, expert reviews, contextual interviews, RITE tests, prototyping and a quantitative study in a driving simulator.
   • Product manager for qualitative analyses (including usability tests): refined templates and standards, evaluated and introduced new tools.
   • Set up the usability lab at the Hamburg office, used by bonprix for its User Feedback Days, among others.
   • Workshops and training for clients including Lufthansa, Fraunhofer and the City of Hamburg, mentoring on prototyping and UX methods.

3. 09/2013 – 09/2017

   Bigpoint GmbH

   Senior Game Designer

   Promoted from intern through junior and regular to senior in four years.

   • Led a four-person development team for a new game. Designed game mechanics and user-centered interfaces using interviews, prototyping and usability tests; mentored game designers.

4. 04/2012 – 11/2012

   Fliega Games GbR

   Co-founder and 3D Game Artist

   • Created UV layouts and textures for 3D game models and developed a visualization of an SAP ERP system.

Professional foundation

Education

1. 01/2016 – 11/2016

   Usability and User Experience Professional

   artop GmbH, institute affiliated with Humboldt-Universität zu Berlin · Professional training.

2. 06/2010 – 05/2013

   B.Sc. in Computer Science

   SRH University Heidelberg · Focus on game development · Grade 1.4.

   Bachelor thesis: “Visual Data Mining: Overview and Application Example Based on SAP ERP Data”.

Craft & tools

Methods & Tools